Sep 7, 2021
Patient engagement is on the rise now more than ever! The question is, are you riding the wave, or missing the swell? With today’s guest, Bryan Oram, you won’t have to wonder because, through Podium, you have every tool you need to be a part of the growing space of patient engagement. Patient’s expectations are high. They are searching for a convenient experience that meets all their needs AND is accessible right on their phone or laptop. So tune into this episode and learn about the future of patient engagement.
Bryan Oram is the AVP of Sales Enterprise at Podium - an incredibly powerful platform that helps local businesses get connected with their community to create conversions through communication.
[00:01 – 04:01] Patients Are Looking to Engage with You
[04:02 – 18:15] The Future of Patient Engagement
[18:17 – 25:39] Changing with the Challenges
[25:40 – 28:59] Closing Segment
“The entire patient journey is something that needs to be thought through with a digital lens… It is critical to optimize for it.” - Bryan Oram
“Email gets about a 20% open rate… When you compare that to text messages, text messages get about a 98% open rate… and again I can't stress enough how important reviews are.” - Bryan Oram
“Effective communication pre and post-visit is going to become more important and more digital than ever before.” - Bryan Oram
Want to learn more about Bryan? Connect on LinkedIn or email firstname.lastname@example.org. Be sure to check out https://www.podium.com/v9/ and get every resource you need to make your business win through engagement!
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Thanks for listening. Kelley Knott