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Apr 1, 2021

Reviews are essential to the growth of your online presence, but it’s not the only purpose. With the help of reviews, we can also improve our business. By receiving client feedback on what we are doing wrong or are doing poorly, we can immediately pinpoint and plan a solution for these shortcomings. On the other hand, when we receive positive feedback, this helps push us forward and know that we are doing something right.

But we should never forget that we can never please our clients every single time. There will always be positive and negative feedback, but sometimes there are toxic reviews for no reason at all, with just the goal to taint or ruin your image.

So, in this episode, we tackle how we can remove those dreaded negative Google reviews.

 

[00:01 – 12:41] What You Can Do To Remove Google Reviews

  • How to Build Positive Reviews:
    • Note: consumers/patients are seven times more likely to leave a negative review, and most of the time don’t bother to leave positive reviews even if they had an amazing experience.

[12:42 – 14:33] Closing Segment

  • Final thoughts and call to action

 

Tweetable Quotes:

“The best way to proactively push against negative reviews is by proactively building positive ones.” – Justin Knott

 

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What We Do

Check out our Healthcare Marketing Agency – Intrepy Healthcare Marketing

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I hope that you have found this episode and any others you have listened to to be helpful in your growth as a healthcare marketer or practice owner. Please consider leaving a review on one of the channels above.

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Thanks for listening. Kelley Knott